Wednesday, September 2, 2015

Online mentored KM Practitioner Certification Course - 6th Class Starts on 21 September 2015

Online mentored KM Practitioner Certification Course - 6th Class Starts on 21 September 2015

In 2006, CCLFI pioneered the first online KM course in the Philippines. In October 2013, CCLFI introduced the online mentored Knowledge Management Practitioner Certification Course.

This 18-week course features – 

  • "Learning by doing" or learning through practice of 30 basic or unit KM skills in first ten weeks;

  • Use of a practice website where course participants each have their own dedicated practice webpage where they can practice various website content management skills;
  • Study at your convenience; spend a total of about 3 hours online per week at any time during the week;

  • "Learning together" or weekly online discussion among course participants; and

  • In-depth workplace practice in the final 8 weeks of a KM tool appropriate to the needs of the participant's organization. You create value for your organization while you learn. 

If you are interested to join the next or sixth class, send an email to Dr. Serafin D. Talisayon It will be started on September 21, 2015. Starting with the fifth class, extra lessons on KM for the development and public sectors are offered (see italics in list below) which are treated as optional.

 The ten weekly learning sessions are: 

  1. Definitions and KM framework
    Extra lesson: KM for the public and development sectors
  2. Tacit and explicit knowledge
  3. Aligning KM with organizational objectives
    Extra lesson: KM logframe for development projects
  4. Demand-driven KM
    Extra lesson: Demand-driven KM: whose demand?
  5. Selecting the right KM tool
    Extra lesson: Knowledge translation: writing and delivering user-responsive knowledge products
  6. Organizational learning
    Extra lesson: Tools for cross-project learning
  7. Innovation: organizational practices
    Extra lesson: Social innovation
  8. Innovation: individual practices
  9. Managing intellectual capital
    Extra lesson: Community intellectual capital and other assets
  10. KM assessments and action planning for KM practicum
    Extra lesson: Success factors in KM implementation.

The 30 basic KM skills you will learn through practice are:

Content management of a website:

  • Editing and updating a webpage
  • Creating a webpage with functionalities to suit its purpose
  • Managing a threaded online forum
  • Evaluating how demand/user-driven is a website

 Managing intellectual capital:

  • Setting up a web-based and self-updated expertise directory
  • Identifying elements of relationship capital
  • Aligning KM to organizational objectives
  • Innovating for "next practice": what went wrong and why?

Establishing and managing learning processes in the workplace:

  • Keeping a learning journal: most significant learning
  • Making our thinking process visible: mind mapping
  • Setting up an "Ask Me" procedure
  • Conducting a lessons-learned session

Motivating knowledge workers:

  • Making explicit the inner drives of a person: my passions
  • Explaining benefits of KM to a superior
  • Identifying and designating in-house consultants
  • Creating a KM persona that suits a person's talents and passions

Enhancing organizational performance:

  • Identifying generator knowledge assets and critical knowledge assets
  • Estimating peso value of a demand-driven intranet
  • Collecting and organizing work templates
  • Setting up and managing an online participatory M&E

KM assessments and measurements:

  • Assessing process efficiency and effectiveness
  • Identifying potential KM champions
  • Estimating the market value of my human capital
  • Selecting KM tools to match workplace needs

Innovation (knowledge creation):

  • Setting up an idea register
  • Mining customer complaints
  • Problem finding versus problem solving
  • Questioning your assumptions
  • Two-phase creative brainstorming
  • Go outside your comfort zone


Your Online Mentors

Your online mentors are CCLFI KM experts and practitioners Dr. Serafin or "Apin" Talisayon and Dr. Daan Boom (click the links to see their profiles). They each have two decades of KM practice, consulting and teaching behind them.


Some Feedback from Past Students

 "I found that having a real-work practicum is very useful as it will train you how to apply KM knowledge in your workplace."  – Daryl Laqui, EPM Regulator Technologies

"Creating webpages was fun." – Charlyn Justimabaste, Technical Education and Skills Development Authority

"Since it is an online course, it has been very convenient for us to study KM. It felt legitimate now when I say that I am a KM specialist. I am more conscious about our work processes and is looking at ways on how to make work more efficient."  – Anna Amalia Brillante, Peace and Equity Foundation

"The tools introduced by Dr. Apin are very useful in generating insights about the processes we need to improve in the organization. For instance the QBPA [Quick Business Process Assessment] is so easy to use but generate very useful information and actionable items."  – Valentine Esguerra, Emerson Process Management

"I really appreciate 'Estimating Peso Value of a Demand-Driven Intranet' activity because it converts wasted time to value which is the language of management."  Vabby Payod, Philippine Associated Smelting and Refining Corp.

"I was so happy on one of the Unit Skills... [about] setting up of Participatory M&E in a webpage!"   JRose Centillas, Jollibee Foods Corp.

What Participants Have Learned

Course participants have learned many KM skills such as creating, editing and inserting images or functionalities in their practice webpages. They collaborate to construct their searchable Talent Directory and select a "KM persona" appropriate to their individual skills and unique personalities:


For more information:

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